Our salesman will provide you with detailed information of the machine, such as machine operation video, machine parameters, machine application. Additionally, we will provide all information about or related to the project.
Our sales will offer you solutions about this project, and then you can choose one you favorite.
According to customers’ requirements, our sales will provide customers with customized suggestions to ensure everything goes smoothly.
Our sales will help customers to account the costing about the project for customers reference before sales service.
1 year warranty from the date of original purchase. In fact, we will provide customers comprehensive and thoughtful service.
Granted that, we wholeheartedly welcome new and old customers coming guidance.
If have some problems with machine we will send technicians repair. but must in during the warranty period and not human error.
Our company will send professional maintenance personnel to repair. of course, door-to-door maintenance service support covers the whole world.
Offer technology support life-time for free. Our company will provide you with technical support. Certainly, if you have already purchased zimlin’s products, you can contact us online.
-24-hour service hotline +86-755-28197019
-Contact us online with WhatsApp +86-13632812665
-Contact us by email and tell us the detail, We will help you solve the problem for as soon as possible
Training Technical Centers
ZIMLIN offers technical training in the safe and efficient operation and maintenance of our machines and systems. Including regular skill trainnings and professional staff will show you how to use and operate the mattress machinery.
AFTER SALES →TECHNOLOGY SUPPORT
Our after-sales team will follow up with you within 24 hours.
At ZIMLIN team, serious, rigorous，professionals and smiling are our service attitude. Let’s see how our team serve our customers.
“I will consider a series of details such as the size and material of mattresses. At the same time, according to the daily production of customers and the number of mattresses to be packaged, give the best solutions to our customers.”
― Alisa Shuai ―Sales Executive
“I have served thousands of customers, and my past experience tells me that solving all customers' problems is the principle I have always followed.”
― Vito Chan ―General Maneger
“The customer is generally worried about these problems, quality, how to install, warranty, working speed of the machine ...ect. But we hardly ever let our customers down.”